At Unbox Me, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.

 
1. Information We Collect

When you place an order or contact us, we may collect information such as:

• Full name

• Phone number

• Delivery address

• Email address

• Order details

• Gift recipient’s name and contact information

• Any personal message or customization details you provide

 
2. How We Use Your Information

We use your information to:

• Process and confirm your orders

• Arrange delivery

• Contact you regarding your order

• Provide customer support

• Process payments

• Handle returns, exchanges, or refunds

• Improve our products and services

We only use your information for legitimate business purposes related to your interaction with Unbox Me.

3. Payment Information

Payments may be made through the payment methods available on our website, including Whish Money.

We do not intentionally store sensitive payment information such as passwords, PINs, or other confidential payment credentials.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers, such as delivery partners, only when required to fulfill your order or provide our services.

For example, a delivery partner may receive the recipient’s name, phone number, and delivery address.

5. Cookies

Our website may use cookies or similar technologies to improve website functionality, understand how visitors use our website, and improve your browsing experience.

You may be able to control or disable cookies through your browser settings.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent.

8. Your Privacy Rights

You may contact us to request information about the personal data we hold about you or to request correction or deletion where applicable.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through the contact information provided on our website.